WHEN WILL MY ORDER SHIP ?

Your order will ship no later than the next business day from the time your order is placed.

WHEN WILL MY ORDER ARRIVE ?

Your box will be delivered within approximately 1-3 business days from the date your order bills. Here's a quick guide to our order and delivery timeline:

• Your order will be packed with the optimal amount of dry ice so that your meat arrives cold.

• Your order will ship 1-3 days from the date you place it.

• As soon as your order ships, you'll receive an email with tracking information.

• Most orders are delivered 1-2 days after they ship. Our carriers typically deliver between 8am-8pm, with a small number of deliveries occurring outside of those hours. Check your tracking information to follow your order.

DO I HAVE TO PUT MY MEAT IN THE FREEZER IMMEDIATELY AFTER MY ORDER IS DELIVERED ?

You don't have to be home to sign for or accept your delivery, but all orders should be refrigerated or frozen as soon as possible.When delivered on time and retrieved within 6-8 hours of delivery, your products should arrive refrigerator cold—below 40°F as measured with a food thermometer. Your meats could arrive partly frozen (solid) or frozen and can be placed in the freezer for later use.